11-03-2019 06:24 PM - edited 01-05-2022 07:51 AM
hello I have been locked out my password
I would like to reset my password. I don't know how to reset my password
Thank you
11-03-2019 10:29 PM
@nightbrad wrote:Always use the big white question mark in the screen to chat with live staff to assist !
Good suggesstion, but just to clarify...click on the ? in lower right side of page to start the process of contacting a moderator. Moderator will respond via messages. There is no chat other than messages.
11-03-2019 10:23 PM
Always use the big white question mark in the screen to chat with live staff to assist !
11-03-2019 06:34 PM
Here is a link to reset your password.
11-03-2019 06:26 PM
@seongyeong wrote:hello I have been locked out my password
I would like to reset my password. I don't know how to reset my password
Thank you
When you go to the self-serve login page there is a forgot password link. Click that and you will be able to reset it
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *