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Upgrade plan

Benzie
Great Neighbour / Super Voisin

Need to upgrade my plan from $25/month to $40/month

7 REPLIES 7

sa7375
Town Hero / Héro de la Ville

@gblackma 

 

A very comprehensive explanation indeed. Rarely does one find answers in such detail. ❤️

Benzie
Great Neighbour / Super Voisin

Thank you

gblackma
Mayor / Maire

@Benzie  there are two options to change your plan. At next renewal and change immediately. Its recommended to choose at next renewal date, since change immediately loses you what you paid for the period and you are immediately charged, in your case $40 for the new plan. Heres an article on switching plans  https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

And here's where and how to do it. 20200416_143943.jpg

Welcome to the community.  Stay safe. 

@Benzie If you upgrade immediately there is no credit for unused time. To activate a new plan login to your account and click Change Plan. Pay close attention to the directions amd cautions.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

dabr
Mayor / Maire

@Benzie wrote:

Need to upgrade my plan from $25/month to $40/month


@Benzie  Log into your self serve account and select Change Plan right of My Plan and select the plan you want to change to.  You should also make sure to select Change at Next Renewal as PM doesn't offer refunds or prorate for whatever is remaining in your current plan.

Benzie
Great Neighbour / Super Voisin

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