cancel
Showing results for 
Search instead for 
Did you mean: 

Self serve temporarily down for maintenance

Michyme15
Great Neighbour / Super Voisin

Has anyone been having this issue? I've been trying to access my account for 3 days. It keeps saying temporarily down for maintenance please try later

4 REPLIES 4

ChuckYeah
Mayor / Maire

This may be a coincidence, but the system was down for maintenance three days ago.

 

https://productioncommunity.publicmobile.ca/t5/Announcements/System-Maintenance-On-October-24th-2019...

 

Perhaps your browser has recorded the first time you tried to log in if it was during this maintenance. Try clearing you browser cache and try again, @Michyme15 

Jackhyf63
Town Hero / Héro de la Ville

@Michyme15 PM system is a little bit slow .but  I can login to my account 30minutes ago.

@Michyme15 

I was able to login just now to my self service account.  

 

Website can be finicky.  Try using a different web browser, clearing cache or incognito mode.  Chrome incognito seems to work well with this site.  

GR
Mayor / Maire

@Michyme15 nope, it should work. Try a different browser to see! 

Need Help? Let's chat.