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Clicking on "Plans and Add-Ons" leads me to an error page

waternlava
Great Citizen / Super Citoyen

If I click on "Plans and Add-Ons": 

waternlava_0-1606246894810.png

I get sent to this error page:

waternlava_2-1606247012741.png

 

Here are my console logs:

waternlava_3-1606247077637.png

 

3 REPLIES 3

gpixel
Mayor / Maire

@waternlava I notice this happens when you can't see your "amount owing". whenever I see that, I know the plans page and a few others aren't going to work correctly.  

kb_mv
Mayor / Maire

@waternlava As stated by @Dunkman , the website can be finicky. I manage 2 accounts and both work fine on the Plan & Add Ons page..... for now. I have seen the error you are reporting. Try again, within a short period it should be fine again.

Dunkman
Oracle
Oracle

@waternlava 

This website can be finicky at times.  Try to clear cache or incognito mode.  Trying a different web browser also helps.  If using mobile phone, try using labtop or desk top.  Chrome incognito works well.  

 

Or you could try in another 30-60 minutes.  

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