In the forums we always reccomend porting as a 2 step process 1 create account 2 port.
With the FM promo this was not an option. And we had several account creation errors with people out of service ans completed ports.
My suggestion is if there any future targeted promos similar to this one, to allow a 2 step process create account with the proper plan once user knows plan is cortect they port, say within 24-48 hours to be eligable for the promo bonus. Or longer if they had issues.
This would avoild many i have no phone service issues.
Hopefully however, future promos will open to all.