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YOJ
Great Neighbour / Super Voisin

Will I lose promotion with plan change?

Hello!

 

I signed up for a $40 PM plan in December 2019 with the promotion which offered an extra 1GB monthly data for $35+ plan upon activation.

 

Since I use less data now, I want to switch to the $35 plan.

Will I keep my extra 1GB monthly data promo if I switch my plan?

 

Thanks in advance!


Accepted Solutions
cellphoneuser1
Mayor / Maire

Re: Will I lose promotion with plan change?

You're good as long as plan is at least $35.

https://productioncommunity.publicmobile.ca/t5/Announcements/Flash-SALE-Activate-on-a-35-mo-plan-amp...

The annoucement says

  • 1GB bonus will remain on the account as long as customers remains on an eligible rate plan of $35/mo or higher and the account remains in good standing
  • The 1GB of bonus data will stay on your account so long as your plan remains above $35/month

View solution in original post


All Replies
cellphoneuser1
Mayor / Maire

Re: Will I lose promotion with plan change?

You're good as long as plan is at least $35.

https://productioncommunity.publicmobile.ca/t5/Announcements/Flash-SALE-Activate-on-a-35-mo-plan-amp...

The annoucement says

  • 1GB bonus will remain on the account as long as customers remains on an eligible rate plan of $35/mo or higher and the account remains in good standing
  • The 1GB of bonus data will stay on your account so long as your plan remains above $35/month

View solution in original post

Jb456
Mayor / Maire

Re: Will I lose promotion with plan change?

@YOJ  don't forget to collect your free holiday gifts from Public Mobile if you have not already done so.

 

https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-is-back-Free-gifts-for-...

 

Log into account 

Click Purchase add-ons.

Free 500 international calling minutes 

Free 2 gig add-on.

 

Screenshot_20201201_090206.jpg

 

Then go to link below to sign up for an Amazon gift card draw.

 

https://publicmobile.ca/en/on/holiday

 

Happy Holidays 🙂

 

 

 

nathfreder1
Good Citizen / Bon Citoyen

Re: Will I lose promotion with plan change?

For anyone else looking for answer to the same question, not all promotions carry over with plan change! You can see if your promo will carry over before you confirm your plan change.

 

06701449-895A-44B9-BC08-A7930EDC2EA0.jpeg

chukboy
Great Neighbour / Super Voisin

Re: Will I lose promotion with plan change?

What about accumulated add-ons ?? Will those be lost with plan change..

kaytus
Model Citizen / Citoyen Modèle

Re: Will I lose promotion with plan change?

The addons promotion still be staying there until you used up all

Re: Will I lose promotion with plan change?

@nathfreder1 The screenshot that you posted contains a genreral disclaimer. We can't ignore the fact that Public Mobile posted a message saying that the extra data per 30 days would be kept as long as the plan was $35.

YOJ
Great Neighbour / Super Voisin

Re: Will I lose promotion with plan change?

Thank you for finding the post!

I was trying to find it to check the terms from last year but had a hard time doing so.

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