cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Good Citizen / Bon Citoyen

Re: US Add On Purchased, Connects to T-Mobile, yet no internet accessibility

Turns out the error was mine, but Public Mobile couldn't recognize the problem over the course of 20+ messages either.

 

I accidentally clicked and bought '1 Gig of Canada Data' rather than '1 gig of US data'.

My bad, so I can't blame them too hard for not being able to find out why the US data wouldn't work.  In the end, I wish they would have been able to deduce why it wouldn't work, but it was me that clued in, once I saw the option to purchase the package I thought I had was still available - knowing they disappear from the list once you've purchased them.

 

All's well that ends well, I guess.....

 

[To err is human 😊  ......... Luddite]

View solution in original post

Need Help? Let's chat.