No I meant when you call long distance an operator recording usually states that long distance may apply. Leading into another response that sometimes VPNs are the issue . That it’s registering you in a different area that you actually are
VPNs have nothing do with phone calls placed over a regular cellular voice network. If the phone (or computer/tablet) is running a VPN that is tricking the website into thinking that the member is in a different region/different country, I can understand that causing problems for watching videos or accessing websites that only available in certain countries. For this issue, the carrier is insisting that the outgoing phone number doesn't exist. A VPN doesn't cause that, even if the call is going over VoIP.