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Highlighted
Mayor / Maire

Re: Price change

@mellondon  You may have been deafened by the cacophony of silent screams of not knowing the pot of golden US roaming your sitting on. Please enjoy your plan and it's many benefits.

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Model Citizen / Citoyen Modèle

Re: Price change

@mellondon If I read your original post right, someone at PM changed your Friends and Family hybrid $60 plan down to an inferior hybridd $50 plan where you lose your 2gig US roaming data. If you are okay with the $10 monthly savings. Then keep the $50 one. But if you are in the US  twice a week, and need the data, then contact a moderator and ask them to put you back on the $60 plan.

Highlighted
Oracle

Re: Price change


@gblackma wrote:

@mellondon  it looks like this would take away your family plan 2g U.S. roaming and us talk/text. Contact a moderator and explain your situation. Click on the green questionmark in the white circle at the bottom right of your screen.  This connects to the autobot Simon.  Type moderator and follow the prompts to get to one.  (CLICK on account specific question and human and submit a ticket )


@mellondon wrote:

Hello all. 
I've been a member now for approximately 6 months. I signed up for 60.00 a month for 8.5g's with unlimited talk and text Canada/USA. Now I noticed it's 50.00 a month. Why am I not getting this now. 
thank you 

don. 


 


@gblackma, there is no Family Plan so not sure about that comment as well the OP hasn't had their plan changed.  They are on the Grandfathered US Roaming plan but saw the $50 plan that has Canada/US calling and thought it was the same and was wondering why they weren't getting the new price of $50.  No need to contact moderators on this as they have the Plan they want and it isn't offered anymore if they were to switch to the $50 plan.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Highlighted
Mayor / Maire

Re: Price change

Well I'm confused as well as the original post stated the charged price had dropped from $60 to $50 which is why @gblackma  is assuming a plan change has been made by someone. As always, maybe we (<edit > "I") are misinterpreting this post. 

AE_Collector

Highlighted
Mayor / Maire

Re: Price change

Okay, read once again and think I have figured red it out. @mellondon  Is looking at the current $50 plan offered at PM and thinking that his plan should have dropped from $60 to $50 too. Of course tHe $60 plan was a US roaming addition to the $50 plan that was very short lived.

 

I am onboard now, @gblackma as well?

 

AE_Collector

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Re: Price change


@AE_Collector wrote:

Well I'm confused as well as the original post stated the charged price had dropped from $60 to $50 which is why @gblackma  is assuming a plan change has been made by someone. As always, maybe we are misinterpreting this post. 

AE_Collector


The price hasn't dropped from $60 to $50. Those are different plans.

Highlighted
Oracle

Re: Price change


@AE_Collector wrote:

Well I'm confused as well as the original post stated the charged price had dropped from $60 to $50 which is why @gblackma  is assuming a plan change has been made by someone. As always, maybe we are misinterpreting this post. 

AE_Collector


@AE_Collector, the price comparison was made on two different plans that the OP thought was actually the same plan.  He currently has the Canada/US(roaming) Plan where they can use the plan minutes and 2GB of data in the US without requiring an add-on and the $50 plan is Canada/US Calling no US Roaming in it. 


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Highlighted
Mayor / Maire

Re: Price change

Yes I've managed to catch up once again. I frequently totally misunderstand what someone is asking/saying initially. Yes @mellondon  thought he was on the current $50 plan by looking at its features but is paying $60. Thus he was ondering why. Now he knows that his plan has some significant features for the extra $10/month he pays! 

When that plan launched we were all hopeful that it would evolve to an "add on price" to add it to any existing plan. Instead they discontinued it... Smiley Sad

 

AE_Collector

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Good Citizen / Bon Citoyen

Re: Price change

I'm not sure what you mean. Nothing was changed and after learning that they no longer offer this plan I have no intention on changing anything. 
cheers

Highlighted
Mayor / Maire

Re: Price change

@mellondon 

 

In your initial post you say:

"I signed up for 60.00 a month for 8.5g's with unlimited talk and text Canada/USA. Now I noticed it's 50.00 a month."

 

So my interpretation along with @gblackma was that your bill has dropped to only $50 now (thus someone has changed you off the $60 plan) OR you noticed online that the plan price has dropped to $50 from $60 yet you are still paying $60 (IE: what's up with that?)

 

All is good, we presume you didn't notice that the advertised $50 plan is the same as your now discontinued $60 plan but without the US roaming aspect. A screaming deal!

 

AE_Collector