cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
normf
Good Citizen / Bon Citoyen

Re: Black Friday deals

Got the same text. First trying to get us to switch to Telus, now Koodo. What’s going on PM?

Spike77
Good Citizen / Bon Citoyen

Re: Black Friday deals

I got same message why tf woul I move to koodoo     

Hey Carey, Public Mobile here. Need a new phone? Our friends at Koodo have awesome Black Friday deals right now like $155 off the iPhone 11 at $0 upfront with the Tab. Skip the connection fee and get $120* in bill credits since you're with Public Mobile. Use promo code P2KBLACKFRI + validation choosehappy.koodomobile.com/brightfriday.

*Eligible on plans above $40. Credits applied as $10 off for 12 mo. Offer not stackable with other promotions like bonus data. Reply 'unsubscribe' to opt out of Public Mobile offers and deals.

Edit by mimmo removed tel number

Jb456
Mayor / Maire

Re: Black Friday deals

@dhsundbe @Spike77 

 

You both should edit your posts by clicking the 3 dots on right of your post. Remove your phone number as this is a public forum and everyone can see it.

 

EDIT - Thanks @mimmo 

Tenderoni
Great Neighbour / Super Voisin

Re: Black Friday deals

@Jb456 

 

Thanks. Figured it was too good to be true.  No interest in losing out on my PM $40 plan.

 

gpixel4
Mayor / Maire

Re: Black Friday deals

@Korth Koodo migration bribes which ended up turning into quite a gong show. It created a lot of disenfranchised PM customers and (for a time) a lot of bad rep for PM online

lol I've just received a text for a Koodo migration from 5179. get that stuff outta here boy!

Korth
Mayor / Maire

Re: Black Friday deals

@gpixel4 

 

They issued the offers to targeted customers, five or six "waves" of offers, each better (more data) than the ones which had already been rejected. And each spawning a dozen active threads in the community.

 

It created a situation where people who'd accepted the offers were unhappy that they didn't get (and couldn't get) the better offers. Where people who wanted the best offers were uncertain how long they should hold out, take what's on the table now or gamble that PM will (again) throw more chips down. Where people who never received any offers were unhappy that there was no way for them to sign up. And of course PM never revealed exactly what criteria or conditions were involved in their selection process, what qualifies or disqualifies a customer from receiving such offers.

 

It wasn't helped at all by PM and Koodo evidently not coordinating or communicating things very well. Many complaints because different Koodo reps at different Koodo stores would accept or reject the offers on Koodo criteria (Koodo plans and prices), most didn't think the PM offers (or screenshots and messages of them) were legit.

 

It wasn't helped at all by PM Self-Serve portals and Mods being completely overwhelmed by the response. Wait times for eager or frustrated customers sometimes queued up for weeks. Very tense for many because each offer had a deadline, billing cycles have deadlines, number ports have deadlines, a whole lot of worries when you only have days to get things done but you must wait weeks to get things going.

 

It wasn't helped at all by the small print details being quite restrictive. Many customers who accepted the move to Koodo lost all funds, add-ons, and rewards in their accounts. Some even lost their phone numbers because Koodo and PM (and CRTC rules of the time) weren't really working together.

 

Some of these PM customers ended up with spectacular deals at Koodo. Many did not. Many of those who returned to PM a month or two later had to start all over from scratch. The whole thing was badly conceived, badly implemented, and badly unsuccessful. A costly embarassment PM has not repeated.

Yet they've continued quietly and carefully targeting some customers with migration offers since then, most PM customers aren't aware of this simply because they've never received any of these offers.

 

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Another-Koodo-Migration-35-5GB-or-...

Spike77
Good Citizen / Bon Citoyen

Re: Black Friday deals

Thanx for heads up

minnie2000
Good Citizen / Bon Citoyen

Re: Black Friday deals

One just came out today in a text I received. It’s regarding new phones with Koodos. Does anyone know if we are able to sign up for the deal but keep Public Mobile as our cell provider? I know they are sister companies, it would make sense...but I could not find the answer anywhere. I would like to stay with Public Mobile, but wouldn’t mind getting a new phone.

mimmo
Oracle

Re: Black Friday deals

@minnie2000 the offer is for moving whole service to koodo. 

 

Can't believe I am suggesting this have you looked at the cpo phones public is offering?

Tags (1)
minnie2000
Good Citizen / Bon Citoyen

Re: Black Friday deals

No I haven’t. Where would I find phones through them?

Need Help? Let's chat.