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Credit Card not accepted

gelmac
Good Citizen / Bon Citoyen

My credit card expires in 2025. This option is not available in the drop-down list when adding a credit card. Can you fix this please!

5 REPLIES 5

Riettarose
Good Citizen / Bon Citoyen

Contact the moderators, the more they hear about this problem the more likely they are to fix it. 

CMOADMIN
Good Citizen / Bon Citoyen

I am going to go out on a limb and say this is an administrator task and moderator(s) would not have access to such aspects of the domain. 

 

 

Triguy
Mayor / Maire

There was a thread about this issue.  You would need to contact a moderator. https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Expiry-date-on-Public-Mobile-...

ChuckYeah
Mayor / Maire

I guess this is another challenge with the automated system, it will likely require another tiny system update. @CS_Agent 

Jackhyf63
Town Hero / Héro de la Ville

@gelmac 

In this case may be Mods might have the ability to manually add cc with longer expiry date.


https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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