Can't change credit card. Says request failed try again later.

[DARKINGBog]

When trying to change my credit card payment info, it errors out saying the request failed and to try again later.
This has been happening for multiple days now.

[Dunkman]

@DARKINGBog 

Unfortunately, a few customers are still having issues with updating credit card information.

Here is some more information:

• Log out of your account and relog in before updating your card
• If you attempted to update the same card multiple times please try again tomorrow or today with a different card as there is a daily limit on update attempts for security purposes. 
• Make sure that your credit card postal code matches your phone number's area code
• As always, please be sure that you are inputting the correct card details

https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Issues-Updating-Credit-Cards/t...

You can also try with PM app (with locator on).  If via website, you can also try a different web browser, clear cache or incognito mode.  Or try a different credit card (if available).

[Neil11]

I was able to do it  using the PM app. I couldn't do it on the browser but it worked on the app.

[Hollister]

@DARKINGBog 

This is an ongoing issue. Contact an agent for assistance:

You’ll be able to submit a ticket via the chat. Click here to start chatting.