Yes, @Rockdaddy22, thanks, everything is good now.
Mary was able to resolve my issue quite quickly so I was setup on PM and my old Rogers account got cancelled in time for month end. Very happy to be a PM customer now.
@Supras7 You are buried in avery long thread. Better srervice if you begin new one for any future issue.
I have completely lost track whether this is a cell phone or landline transfer. Which is it?
You can claim the sim shipping costs once your account is activated. Follow the instructions here: Canada Post Strike ...