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Texting not working after transfer to public mobile

Bizuth
Great Neighbour / Super Voisin

Does anyone got a solution to regain access to texts?

Thxs

3 REPLIES 3

Chalupa_Batman
Mayor / Maire

Hello @Bizuth 

Did you recently port over your number from another carrier? Are you able to make calls and receive calls? What about data? Is it working?

hTideGnow
Mayor / Maire

hi @Bizuth 

Yes, if only SMS an issue, it is a PM system problem with new activation.     PM is aware of the problem and can only fix the issue one account at a time.   

Please submit a ticket with CS Agent by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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