04-18-2019 10:08 PM - edited 01-05-2022 04:28 AM
When I try to activate it keeps giving me an error code and will not let me continue past second page. It refers to phone error?
Marc
04-18-2019 10:30 PM
@Skcudym wrote:Right at the top of the 2 cond page, I get that message and can't move on even after I filled in all the rest of the info.
ERROR
OnlineActivation/PhoneNumber/LoadErrorMessage
Hopefully you are using a computer to do the activation. Can you try using another browser? If no, clear your cache restart your computer and try again.
04-18-2019 10:19 PM
Right at the top of the 2 cond page, I get that message and can't move on even after I filled in all the rest of the info.
ERROR
OnlineActivation/PhoneNumber/LoadErrorMessage
04-18-2019 10:16 PM
OnlineActivation/PhoneNumber/LoadErrorMessage
04-18-2019 10:10 PM - edited 04-18-2019 10:11 PM
@Skcudym What's the error you are getting? Post a screenshot and we might be able to help you further. Be sure to hide any personal details before posting any screenshot.
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04-18-2019 10:08 PM - edited 04-18-2019 10:10 PM
@SkcudymTry using the Chrome browser in incognito mode and clearing your browser cache. If you have tried a few times you may need to wait an hour before trying again.