04-25-2024 01:54 PM - last edited on 04-26-2024 12:21 AM by computergeek541
Why do they not send out SIM card orders?
04-25-2024 05:04 PM
Hi @RayRedmond ,
If you dont want to wait longer you can buy from Amazon a Public Mobile SIM card ($4.99)
If interested, here's the link:
https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/dp/B06X9ZGDWG
04-25-2024 02:40 PM
PM does send cards but it takes 5-10 business days to arrive. Sometimes SIM gets lost in the mail and you have to ask for replacement.
04-25-2024 01:56 PM
HI @RayRedmond
when did you place the order? it might take as many as 3 weeks , sometimes quicker
but if you wait over 10 days, check with support agent. please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
