wrong selection during plan change

[DevgunJD]

Hello, I did plan changes today, by mistake I selected 'change now' than 'change plan at renewal'. I did it for two accounts and both plans just got renewed. Can I reverse this change or someone can assist to set changes on renewal.

[hTideGnow]

sorry to hear that.  Yes, a wrong Changr Now request usually cannot be reversed  😞

[DevgunJD · Accepted solution]

Thanks for your guidance Mr. Handy1 Tried with CS_Agent but no luck as changes are immediate.

[Handy1]

@DevgunJD  You can try to submit ticket with support and see if they can help reverse this for you . But PM is pre paid and typically no refunds . Best of luck 

send a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437