Immediately get 'Call Ended' when trying to make calls while roaming in the US.Can text and use data

[Snowdog49]

With a Moto G7 Play, trying to make calls in the USA. Re-booted after the flight landed, can use data and text but when I try to make a call I immediately get the message "Call ended". Can receive texts but cannot receive calls. On LTE OK. Any ideas?  Thanks in advance.

[hTideGnow]

@Snowdog49 

Great it works..yes, you already connected to T-Mobile 

[Snowdog49]

OK great. I selected "2G" and it started working!  (Not sure how to select T mobile network.)

Many thanks!

Ashley

[hTideGnow]

hi @Snowdog49 

try connect   T-Mobile and AT&T and make call on each network and see if works 

if not,  connect to T-Mobile and also change network to 2G

still not work?? download voip app TextNow and use it to make calls first for now

[Handy1 · Accepted solution]

@Snowdog49  Try connecting to T mobile and set phone to 2G for voice . Guessing your phone doesn’t have voLTE . If it did LTE should work with TMobile or AT&T