Account help cant close

[Chinhhvu]

I received a sim card. I tried to activate it but it didnt work. Now i changed my mind I would like to cancel the account

[hTideGnow]

hi @Chinhhvu you are just one step away from successful activation, so let support agent to help to register your sim.  But , even you really want to go, you still do the same, open ticket with CS agent.   Please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Chinhhvu !are you trying to activate in the app not website ? All activations need the app 

but you can submit ticket with support to cancel and ask for refund if you haven’t activated . Some have been successful in this despite PM. Being  pre paid and no refunds 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[kb_mv]

@Chinhhvu Have you made any payments yet? Contact customer service at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437