09-09-2022 10:05 AM
Mine is kind slow. download 2.63 MB upload 1.03 MB
should i change any setting to get fast speed?
Solved! Go to Solution.
09-09-2022 03:57 PM
plans with 4G speed may reach download speeds up to 100 Mbps, with the coverage and reliability of the LTE network. Speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, applicable network management and other factors.
reset network and reboot phone
09-09-2022 10:21 AM
ok got it thanks
09-09-2022 10:16 AM
@William wrote:i just upgrade my 3g plan to 4g today.
It will take as many as 48 hours for the new speed to come
Please wait till after 48 hours and then you can use Speedtest site to confirm. Again, make sure your network type is Automatic or LTE/WCDMA/GSM
09-09-2022 10:11 AM
i just upgrade my 3g plan to 4g today.
09-09-2022 10:11 AM
yes. i just renew the new plan today from 3g to 4g.
09-09-2022 10:09 AM
HI @William Are you on 3G speed plan? With 3G speed plan, the speed on LTE is capped at 3Mbps. So, a 2.63Mb is around right
You can force it to 3G only in the network type settings, the data speed might be up to 12Mbps, but you might get higher latency
09-09-2022 10:09 AM
If you've just recently changed plans then it takes a couple few days for the speed to upgrade.