voicemail password reset

[Daper55]

Hi. Tried to reset voicemail password, initiated reset, the promised temporary voicemail password was not received, now can't access voicemail. Any suggestions how to fix?

thanks.

[slusagm]

try to do a voicemail reset once more time on My account.  But if you still can't , ask PM to help.  

Just open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen       

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

HI @Daper55 

did you press and hold 1 to access voicemail but you no longer able to reach voicemail from your phone?

try to call voicmeial using the 10 digits number  647-580-4001 and see if you can access voicemail that way with the new password

[Handy1 · Accepted solution]

@Daper55  

If all-else fails submit ticket with support using the chat bubble bottom right of screen 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437