cancel
Showing results for 
Search instead for 
Did you mean: 

visa debit rejected

billy888
Great Neighbour / Super Voisin

I believe there  is a hold on my current visa debit I use for payments. This hold is on your end. PLEASE ACTIVATE SO THAT i MAY USE THIS CARD TO MAKE PAYMENTS 

2 REPLIES 2

softech
Oracle
Oracle

@billy888 

please wait a full hour before trying again

If you know the 4 digits account pin, try using *611 to make a payment 

if not, try using the browser but with Incognito mode

But if you need to resume your service quickely and do not want the wait, get a voucher from SDM/London Drug/711/Shell and load the voucher using *611 (no account pin required)

 

dust2dust
Mayor / Maire

Have you been making multiple attempts to pay with it? You can only try twice per hour. Wait an hour and try again.
Or ask support to release any fraud-attempt-lock.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.