hi. not sure if this is the right portal. i bought a used phone from PM a month ago and now the battery won't hold a charge. who to i contact about the warranty?
Here's some light reading for this evening....
If it is less then a month, you are eligible for phone return. Otherwise it is warranty repair.
Contact agent for further instructions:
To contact CSA-agent, there are 2 methods:
If ticketing does not work very first time, contact agent directly.