Signed up and paid and clicked on activate followed all the steps when it got to the point to transfer number it went to the next stage where it was supposed to be activating and then it says a problem occurred so when I log out and log back in and do it again then it tells me to enter a valid Canadian phone number. Well, this is a Canadian phone number.. we’ve troubleshooting every which way there’s no person to talk to on the phone we’ve called our previous carrier, which is Telus multiple times and they keep telling us that they’ve released the number on their end and that public mobile has to request it, but I can’t figure out how to do that because I keep transferring Number and it won’t work… This is my husband‘s number and he does not want a new phone number .. finally figure it out how to send a message to a customer service agent, but there’s been no response yet… When I log out and log back in, it says welcome (my husbands name) so there is an account, but it won’t activate and transfer his number
