11-24-2023 08:07 PM - edited 11-26-2023 08:43 PM
12-03-2023 09:30 AM
Nope, both charges cleared, I was charged twice for one signup
11-24-2023 10:42 PM
HI @Jo-duh confirm with your credit card and check if both are posted charge, maybe one of them just pending
if both are posted and need refund, please submit ticket with CS agent here by messaging
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-24-2023 10:29 PM
Same for me. New customer, can't tell whether payment went through. I show two $0 charges on my credit card.
11-24-2023 08:39 PM
Also got double charged, esim didn't work but my number stopped working.
11-24-2023 08:23 PM
@illy
I would not be surprised if some customers have been double or triple charged. One of the charges might be pending also. Wait 1-2 days. Public mobile will refund you if charged erroneously.
