For anyone who actually managed to install the esim but it's not working, you may have to disable your existing sim and enable the new one https://productioncommunity.publicmobile.ca/t5/Get-Support/HELP-Can-t-activate-eSim/td-p/1058018
Same thing happened to me. the esim got setup or so it said, I port my number then I'm told the esim installation failed, now I have no cell service. I saw someone mention using a QR code in the welcome email, but I didnt get a welcome email eitherWh...
