unlimited talk add on

[Lhufana]

Hi everyone,

I’m in the U.S. and renewing my unlimited talk US roaming, but could not see as an option anymore. I mistakenly added 200 mins. US/Canada long distance for $8, when I tried to coonect to the US provider, it said no US roaming connection. I need help, don’t know what to do. Can they still reimburse my $8 ? Can I still get the unlimited talk US roaming for $8.

[Lhufana]

I apologize, I meant 48 hrs.

[Lhufana · Accepted solution]

Hi NDesai,

You are right, the US roaming unlimited talk showed up after 48 from the day it expired!!

I hope they will reimburse the $8 - 200 mins. US/ Canada L.D. that I ooted by mistake.

Thank you so much for the support.

lhufana

[Lhufana]

Thank you very much, I also sent a message to the moderator.

Thank you.

[NDesai]

@Lhufana The same add-on not showing up is a known issue. You must wait till 10 days are fully expired. If 10 days have passed, it will show up again tomorrow. 

That international talk add-on will not work in US without having talk. But since you bought it mistakenly, they might return your money or replace with the US add-on you like. In this case, you will need to send a private message to the Moderator_Team and they will get in touch with you shortly.