09-07-2017 10:20 PM - edited 01-05-2022 03:12 AM
back home in Canada after 6 days in the US...roaming worked well while there...received a message last night that my US roaming package would expire today and from that point on, I am unable to receive text messages...I can send texts, make and recieve calls, just unable to receive texts...I see that others have had this issue but I was unable to find a solution...thank you
Solved! Go to Solution.
11-03-2017 06:34 PM
Took me an hour to finally figure out this was the reason I wasn't getting texts for 2-factor authentication. What a pain. Thanks for logging this. I've emailed a mod.
09-08-2017 02:05 PM
@rydersdad07 no worries, I'm happy to hear things are back to normal 🙂
09-08-2017 01:53 PM
cheers...appreciate the advice...moderators refreshed my service and everything is now working fine...thanks for taking the time to touch base
09-08-2017 01:51 PM
@mibs000 @rydersdad07 if you haven't already, try rebooting your phone and getting someone to send you a test message. This probably typically resolves itself in 12-24 hours without any intervention. The moderators can do something to speed that up, but by now I'm guessing that much time may have already passed so if you're still waiting for help, try to see if it's working now all on its own.
09-08-2017 12:29 AM
Same problem here. Will message as well. Hope this can get resolved quickly
09-07-2017 10:47 PM
Thank You...I will do so...appreciate the reply
09-07-2017 10:41 PM
@rydersdad07 You will need to send a private message to the Moderator_Team with your ph#, account# and en explanation. They will get back to you tomorrow morning.
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