unable to access my account

[JYLepage]

this is very frustrating 

i'm trying to access my account 

it keep asking me to confirm my identity

to confirm it's me, enter the 6 digit code sent to ******583
i don't have access to that number 

t would be nice to be able to talk with a live person on this site 

[Yummy]

If you did not receive or cannot receive your 2FA code by SMS - Click on: ‘Didn’t get a code’ and you will get more options. Chose email.

[Sansan]

No live chat here.  Just messaging. 

Can you send the code to email instead? 

If still no, send message to cs  at link below.

Click, type and send.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

[hTideGnow]

HI @JYLepage 

sorry, PM support is online only.  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

But did you just activate?  if you just activated, can you make outbound calls and can you receive inbound calls?