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trying to update visa exp date but keeps saying oops something went wrong

courtjester23
Great Neighbour / Super Voisin

I am trying to update the exp date for the credit card which i been paying public mobile with and it will not accept it. the card is active and in use with other providers for my house. i need to take care of this immediately. 

2 REPLIES 2

Yummy
Mayor / Maire

Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh. Click on little spinner refresh icons lower down.

Yummy_0-1665865736074.png

 

dabr
Mayor / Maire

@courtjester23   Have you tried using incognito/private mode or another browser? 

 

You could also (for now) purchase a voucher from either SDM, London Drugs, 7/11 or Shell and load the funds by dialing 611 which gives you more time to sort out the CC issue.  Recharge.com is another option for a fee.

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