08-20-2023 02:31 PM
i'm trying to complete my new account activation and after I log in it asks me to "complete activation" at which time it takes me to a new login window where my login/password don't work. There is no way out. You guys suck. What should i do.
Solved! Go to Solution.
08-20-2023 06:22 PM
I had the same infinite loop just yesterday when setting it up for a friend. The end solution was creating a new gmail account, and removing it once activation was finally completed.
mytemporaryaccount@gmail.com register, then update account.
I tried doing private window, clearing cache, doing different browser, even different computer. I tried hard before I gave up and used temporary gmail.
08-20-2023 02:34 PM
I am sorry you are encountering issues. Are you trying to complete the signup from a browser? Please try downloading the app and finishing the activation from within the PM App.
08-20-2023 02:34 PM
@Fuming Try again incognito private mode or just try from the app from start to finish .you can also try the reset password option too . If you continue to have issues please submit ticket with support to help
private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437