trouble calling out
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05-19-2018 08:26 AM - edited 01-05-2022 04:48 AM
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05-19-2018 01:05 PM
@chipp wrote:can`t call out on my phone ,anyone calls me goes to voicemail.
Just looking for more info. Is this a new account with a new number port? As this can take a few hours to complete the process. If your account has been active and running normal until now i would check for any updates reboot the phone. If that doesn't help then contact the mods as per above
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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05-19-2018 12:08 PM
you need send a private message Click here
In your message put it, please include .
- your account number , if you have it , or email address .
- your phone number and 4 digit PIN .
- your name .
- Detailed explanation of specific
- them can help you a lot nice team service
Good Luck
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05-19-2018 08:33 AM
I recommend you send a private message to the moderator team and ask them to investigate. include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.
Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.
How long until a moderator replies?:
- Office Hours: Mon-Friday 9am to 9pm, and Saturday & Sunday from 9am to 7:30pm [Toronto Time].
- Messages are replied to during office hours, in the order in which they are received
- Typical response time is between 1-3 hours, depending on message queue, but can be up to 48 hours.
- There is no need to send multiple messages.
How can I view my private messages between myself and a Community Moderator?
