Can't receive any calls

[MariaVouts]

Hello,

It has been over 5 Hours that I switched to  public mobile and I am having problems with not being able to receive any calls and text messages 

[funpig1]

@MariaVouts 

Do you have mobile data? Can you call out? Are you able to send and receive texts? If so, you may just need to wait a couple hours or a day for the incoming calls to work. You can reset your network connection or reboot/restart your phone. 

If you still cannot get incoming calls, contact a customer agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Sansan]

Did you receive the confirmation text from previous provider and replied yes? Does your old provider sim still work? Any data?