transferring esim to another device

[Ayanna]

how can I transfer one esim to another device? 

[Andy85]

Hi @Ayanna,

The only SIM card that can be swapped from one phone to another is a Physical SIM. The eSIM is unique to the one phone unfortunately. This means that you will have to purchase a new SIM no matter what. That being said, you might as well invest in a Physical SIM so that you can re-use it as many times as you want. 

You can order SIM cards several ways.

1. You can order a Physical SIM directly from the Public Mobile website! You can have the card delivered straight to your address!
2. You can order a Physical SIM directly from Amazon! Shipping time tends to be quicker with Amazon.
3. You can pick up a physical SIM card from a nearby store. To find out which stores near you sell physical SIM cards, you can go to https://www.publicmobile.ca/en/qc/pick-up-SIM and enter our postal code. The site will then suggest you stores closest to you that sell SIM cards.
4. You can order an eSIM (electronic SIM) directly from the Public Mobile App and start using it right away.

[hTideGnow]

HI @Ayanna 

sorry, no eSIM transfer betwen phones. Most carriers have this policy.  You need to rebuy a new one

Since you need to rebuy new, why not change it back to physical?.  With physical sim, you can easily switch it between phones for FREE. 

You can get a physical sim from Telus or Koodo stores ($10) or online at Amazon ($5)

but if you are staying with eSIM, download the PM app on the new phone. Buy from the Subscription & addon page (you might need to expand the menu by clicking on the circle with a + at the bottom left).  When you are on that page, scroll down and click Shop Sim card

[Meow]

NO. That is WHY physical SIM is way better than eSIM.

[mojorising]

You can't. You will have to purchase another esim for your phone.