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[Teresa9]

Trying to resume activation but system boots me back to the login screen.  Then when i put my email and password in the system says that the email and password do not match.  

[Handy1]

@Teresa9  Try clearing web browser cache and cookies and try again incognito mode / private mode or even from another device or computer . Also maybe try the app if you haven’t already , if still no luck please submit ticket with support to help you 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

hi@Teresa9 

this issue usually resolvable if you use Incognito/Private/Secret mode on your browser to login again.  Please try

if that does not help, submit a ticket with CS agent:

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Meow]

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.