spotty service last 4 days

[Morty85]

hi for the last 4 days I can't get texts calls or data. get 1 to 2 bars at time or it says not registered on a network.  its only intermited. but it's very frustrating when I need to send a text or call someone and I got wait 20 mins or longer before I get service again and even then I may only be breif.

[hairbag1]

@Morty85 

see that little bubble on the right hand,lower side of the page ? That's where you would start....

[Morty85]

can't remember how to open a ticket

[Morty85]

dosnt seem to be any outages in my area

[Robynesar]

Did you open a ticket with customer services here since it’s been 4 days you don’t want to waste much more time since you paid for it

[Dunkman]

@Morty85 

Maybe check for any service outage in your area:

https://www.telus.com/en/qc/outages

Try a reboot your phone.  Or network reset of phone.  

You can also try your SIM card in another phone.  That would help determine whether hardware issue versus PM service problem.  

[hairbag1]

@Morty85 

if you have your cell set to 5G...try it on LTE or 4G instead.