03-16-2024 06:50 PM
hi for the last 4 days I can't get texts calls or data. get 1 to 2 bars at time or it says not registered on a network. its only intermited. but it's very frustrating when I need to send a text or call someone and I got wait 20 mins or longer before I get service again and even then I may only be breif.
03-17-2024 11:17 AM - edited 03-17-2024 11:19 AM
see that little bubble on the right hand,lower side of the page ? That's where you would start....
03-16-2024 10:05 PM
can't remember how to open a ticket
03-16-2024 10:04 PM
dosnt seem to be any outages in my area
03-16-2024 09:08 PM
Did you open a ticket with customer services here since it’s been 4 days you don’t want to waste much more time since you paid for it
03-16-2024 07:23 PM
Maybe check for any service outage in your area:
https://www.telus.com/en/qc/outages
Try a reboot your phone. Or network reset of phone.
You can also try your SIM card in another phone. That would help determine whether hardware issue versus PM service problem.
03-16-2024 06:53 PM
if you have your cell set to 5G...try it on LTE or 4G instead.