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ni1
Great Neighbour / Super Voisin

hi i cant get in my acc and lost my phone today and i need to actavate a new simcard can u help plz

6 REPLIES 6

sweden06
Great Citizen / Super Citoyen

@vpakwong wrote:

can someone give me a new free sim card please. thank you.


Can you elaborate please? What's the problem. We are no PM Employees and don't have the autority to hand out new sim cards. 

Best would be to reach out to a Moderator and discuss your problem. 

vpakwong
Good Citizen / Bon Citoyen

can someone give me a new free sim card please. thank you.


@caseyshea89 wrote:

Simply log into your account via the email you used to register your sim.


In the very first message of this thread, @ni1 mentioned that that the account wasn't accessible. That was the very point of this thread being created a few months ago.

caseyshea89
Good Citizen / Bon Citoyen

Simply log into your account via the email you used to register your sim.

darlicious
Mayor / Maire

@ni1  Theres a whole lot of mods on right now if you havent tried already.


@ni1 wrote:

hi i cant get in my acc and lost my phone today and i need to actavate a new simcard can u help plz


If you do not remember your password, try the forgot your password procedure.

https://selfserve.publicmobile.ca/forgot-password/

 

If that doesn't work, you'll need to open a ticket with the moderators.  You can do that by going to https://publicmobile.ca.ada.support/chat/ and typing in "contact us".

Need Help? Let's chat.