signed up for $34 50GB Can/US plan - forgot to put in promo code Can you help?

[Aarhus]

the subject line says it all !

[Aarhus]

Hi TheSterlinger       - the link worked; but they require a promo code AND a telephone number ( I assume a referral code) if you have same or know of one I'd be grateful    thanks  John

[Aarhus]

Hi hTideGnow

Thanks - that 'semi' worked... They might do it if I have a 'promo' code (of which there are MANY) BUT AND a telephone number of which there are none.   So if you have your referral code and a tel number and you would let me use it we both might win!   Thanks John

[computergeek541]

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@TheSterlinger wrote:

You can submit a ticket to a Public Mobile CS agent with the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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Please note that the chatbot or the Public Mobile app should be used to submit all tickets.

[Aarhus]

thanks!!

[TheSterlinger]

You can submit a ticket to a Public Mobile CS agent with the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow · Accepted solution]

HI @Aarhus 

it's ok.  Not late.  Support agent can add it back

you just need to  submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437