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roaming costs

Forrest
Good Citizen / Bon Citoyen

Hi, I'm going to the Netherlands and wonder if I can use my Public Mobile plan there. What would the costs be?

Thanks

6 REPLIES 6

Definitely TextNow, easy to use.

 

Whatsapp is good but it is App to App, some people calling older family members and they might not have whatsapp.

 

Not Fongo, Fongo does not give you free outgoing text

JL9
Mayor / Maire

Texts Now and/or WhatsApp is the way to go!

darlicious
Mayor / Maire

@Forrest 

Unfortunately pm does not offer roaming options outside of the US. Here are the options for your service when traveling....

 

Spoiler
  1. You can turn off autopay and allow the account to suspend at the of your current 30 day cycle but this is your least advantageous option. Pay and reactivate by day 85 or so.
  2. If you have an account balance that exceeds your plan amount then you need to suspend via the lost/stolen feature in your account before midnight eastern on the evening of your renewal. Then on day 85 or so resume your service to pay and reactivate.
  3. Suspending via lost/stolen before midnight eastern will keep your voicemail active allowing you retrieve voicemail and any verification sent by phone calls. However your rewards will not be applied to your account. Moderator/CSA contact after paying and reactivating is necessary to have the rewards applied manually.
  4. Voicemail can be accessed by calling your pm number from a different phone by calling your phone # and pressing * once connected and entering your 4 digit voicemail pin #.
  5. If you don't have an account balance or enough balance to cover your plan amount you can suspend via lost/stolen after midnight but before 2 am eastern on the day of your renewal. Once your rewards have been applied (usually by 12:15 am et) then suspend your account. Voicemail access will be lost.
  6. Switching to the $15 plan with rewards helping to cover a partial or full amount of your plan allows you to call forward your pm number to your fongo or textnow number  before you leave Canada.. Now any incoming calling to your pm number will ring thru to your fongo or textnow number while on wifi or mobile data (w/a local or global sim card) You can access your fongo voicemail for all voicemail messages.

Most important mark on your calendar day 85 of your suspension and day 90. Do not forget when you must unsuspend your account via lost/stolen and/or pay and reactivate your service so you don't lose your phone number and account. Happy travels and Stay--Safe!

Here are your options for a local SIM card once you arrive in the Netherlands....

 

https://www.traveltomtom.net/destinations/europe/netherlands/best-prepaid-sim-card-in-netherlands-fo...

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin#.

BeachNBeer
Deputy Mayor / Adjoint au Maire

@Forrest Consider downloading TEXTNOW APP. You get a Canadian number in your area and can call/text  USA/Canada numbers for free over WiFi anywhere in the world that you go. So you can keep in touch with people in Canada while you're away. Has caller ID and even voicemail when not online. The other people don't need the app they just need the number to reach you. 

 

Safe travels!

Yummy
Mayor / Maire

PM has no add-on nor service outside of this continent.

PM offers only US add-ons in blocks of 10 days

walker1
Mayor / Maire

@Forrest 

Sorry PM doesn't roam there. You'll have to get a local sim and plan while there.

Edit...   Pair that up with a free Canadian phone number from a VoIP app like Fongo or TextNow and you'll be able to use that to text or call for free, when you have access to wifi or data.

Need Help? Let's chat.