roaming 30$

[Vera_Berk]

I payed us-can roaming 30$. For phone and data . My data works but not the phone calls

[Dunkman]

@Vera_Berk 

Which model phone do you have?  Is it VoLTE compatible with Public mobile?  

I have a feeling that you don't have VoLTE phone and that is why talk is an issue while roaming in the USA.

https://www.publicmobile.ca/en/ab/get-help/articles/volte

https://www.publicmobile.ca/en/ab/get-help/articles/us-roaming-troubleshooting

If your phone is not compatible, try the T mobile network, choose 2G network.  The 2G network is hit and miss depending on the location in the USA. 

[Chalupa_Batman]

Hi @Vera_Berk 

First, go into settings and make sure Data Roaming is turned on. Then, go into network settings, turn off automatic and choose T-Mobile, then reboot. You should be up and running after that if you purchased a US package

[Sansan]

@Vera_Berk  restart your phone.

If calls don't work, put your phone to 2G and connect to T-Mobile. From the settings menu, turn on data roaming.