rewards points different account

[Caroline65]

when I try to see my wife's account rewards, it shows me mine even though I logged out and logged her in

[will13am]

@Caroline65 , it is definitely a browser caching/persistent cookie issue.  Even though you can spawn into the rewards portal via the online account login session, these are NOT the same session.  The rewards portal becomes its own session.  If you do not log out of the rewards portal and simply close the tab, going back to the rewards portal via a new online account session will bring back the old rewards portal session.  I have confirmed this issue to be totally repeatable using a browser.

[hTideGnow]

maybe just browser cache, please use Incognito/private/secret mode on your browser to login My Account to confirm again

If same,  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[slusagm]

Pretty sure it is just a problem from cache.  Either use Incognito mode or try another browser

And i would say always use 2 different browsers, one for each account

[Handy1]

@Caroline65  It’s probably a cache issues clear the app cache and try again or uninstall the app and re install it each time you log into the different accounts . Or just use separate devices for each of your accounts