06-27-2023 03:36 PM
06-27-2023 09:29 PM
ty they now took payment but won't activate account unbelievable torture
06-27-2023 04:04 PM
I second the fraud lock hour wait.
06-27-2023 03:58 PM
Thanks but no, different amounts. when paying for a new account it only lets me insert card number ,expiry ,cvc and postal code . I tried two different card same result thanks any way. Going to research moving all five numbers to another provider when I have time
06-27-2023 03:46 PM
@kimmcde27 you sure it's not a decline on the CC side? sometimes CC see two transactions with the same account, they will decline it
Also, it could also be a fraud lock feature in PM side, that's why wait an hour to try again
06-27-2023 03:45 PM
I pay several accounts using the same name and card number there isn't a place on the payment page to insert name on card because the account name is my daughter's and different
06-27-2023 03:43 PM
this is my 5th line in canada and when it comes to review and pay it will not accept my card even though 10 minutes earlier I paid another public account ty
06-27-2023 03:41 PM
@kimmcde27 if you don't mind, wait a full hour before you try again. If you are using we, try using Incgonito mode. If using app, clear cache and clear data and try again
Make sure you have the correct name, address and postal code. There was an experience from one user that the name has a special character and he needs to use initials to get it working. And also the postal code, make sure it matches the address
06-27-2023 03:40 PM
Yes it is. Ridiculously slow. So slow that you have to wait a bit to make sure it's not going to suddenly show something.
Is this a Canadian or American issued credit card using a Canadian or American billing address?