refund

[Leda1]

Hello, I moved my number to another phone company provider and I just payed 3 days ago my 3 months bill with public Mobile. How can i get the money refunded? my email is xxxxxxxx.

Acc nr 10000000xxxxxxxxxx with PM

Edit by Dunkman: removed personal information

[Dunkman]

---

@Leda1 wrote:

Hi,  I have another phone number active with PM under my name which is using my son. Is any possibility that PM will credit the money back for that account?

---

@Leda1 

I doubt that PM will credit the money back to  your son's account.

You should not do a charge back on your credit card. Public mobile did not charge you incorrectly.

[hycm53 · Accepted solution]

---

@Leda1 wrote:

Hi,  I have another phone number active with PM under my name which is using my son. Is any possibility that PM will credit the money back for that account?

---

You could try, send private message to PM customer service :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Leda1]

Hi,  I have another phone number active with PM under my name which is using my son. Is any possibility that PM will credit the money back for that account?

[Leda1]

Hi,  I have another phone number active with PM under my name which is using my son. Is any possibility that PM will credit the money back for that account?

[Quigley]

@Leda1   You'll probably get your money back quicker if you do a charge back for that money from your CC company, since your not with Public Mobile anymore.

[Outdoorsman]

@Leda1 hi sorry public is a prepaid service there are no prorated refunds 

[Dunkman]

@Leda1 

Since public mobile is prepaid, there are no refunds unfortunately.  

P.S. I will remove your personal information from the website.