reaching an actual person

[Ottoknut]

How do I speak with a Public Mobile representitive?

[HALIMACS]

Hi @Ottoknut

Not to toot our own collective horns, but I think you'll find there are folks here on the community who are at least equally capable of responding to the majority of questions you may pose.

Give it a shot!!!

[Jb456]

Everything is online. No phone support.

Two ways to reach them.

 

Or private message at link below

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

What is your question though? Maybe we can help if it's not account personal info related.

[Triguy · Accepted solution]

You would need to submit a ticket to a moderator.

Here’s when and how to contact the Moderator Team:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.