"Invalid SIM" Error while creating new account

[cfutb]

I got about 4 pages into creating a new account, then hit "back/previous" a few times to fix some earlier entered data, then when I tried to move forward through the screens it gave me an "Invalid SIM" error.  This is a brand new SIM card we just bought today.

What went wrong, what do I do to fix it?

Can I email the SIM card # to a moderator or someone to confirm this card is ok?  

[gwhitema]

@cfutb This happend to me once. I just waited an hour and tried again. Then it worked

[LurganIeUk]

Make sure the SIM number is 100% correct no spaces in between, before or after and triple check. If it goes to invalid you will see it on the next field you do entry into. Invalid means it is incorrectly entered or has already been put into service. 

[Jb456]

Did you pass the payment section?

If yes check if your card was charged.

If it was charged put your sim card in your phone it will likely work.

If it does work and you were charged go to link below to create your self serve account.

https://selfserve.publicmobile.ca/self-registration/

If you were not charged. System locks sim for 50 minutes. Wait one hour, clear internet cookie/history cache open a fresh browser in incongnito mode and try again.

Don't forget a referral code for a $10 sign up bonus. If you used one and were charged and service works the credit will be applied within 72 hours.

Welcome to Public Mobile 🙂

EDIT: Ninja'd by @Dunkman  🤣🤣

[Dunkman]

@cfutb 

The website is finicky at times.  Make sure that you were charged. If charged, try to put your SIM card in your phone.

If not charged, wait about 1 hour and try again.  Clear cache or go incognito mode.  That sometimes help.