promo not applied

[clayton1994]

when trying to pay my bill it is not applying the promo code

[slusagm]

there is no promos code for new or current customers

if you meant friend referral and you missed it during activation, then PM can help.  

Just open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen       

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1]

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@clayton1994 wrote:

when trying to pay my bill it is not applying the promo code

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For existing accounts, I don't know of any promo codes available. Where do you see a promo code....maybe we can all take advantage of it.

[hTideGnow]

HI @clayton1994 

what promo code you have? Promo code are only used during activation (there is currently no promo code for existing subscribers).  Unless you missed the pormo code during subscription and you just subscribe today, CS_agent wont be able to help even you submit ticket

[Handy1]

@clayton1994   you can ask support to apply it for you after the fact 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage