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Cancel plan

Impratt
Great Neighbour / Super Voisin

I want to cancel my plan

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @Impratt you can port out your number if you choose to keep the number and the account will be cancelled as part of the port

or login My Account, Payment, Manager Subscription and doable Autopay (Subscribed) there

Handy1
Mayor / Maire

@Impratt  If you do t want to keep the number by porting out it’s best to get support to remove the credit card on file right away to ensure you won’t be charged again 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Meow
Mayor / Maire

Remove 'subscription' form your account and service will be cancelled after 90 days of no pay.

Meow_0-1732566522998.png

Fastest way is to port your number to another provider. That closes your account immediately.

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