problems signing on to my account slow

[SLL1]

Is anybody else having issues signing on to their account. It's not sending emails for verification so it says that you have to verify your account it's been doing this for a while. So when you say send an

[hTideGnow]

HI @SLL1   the security code eventually came?

Yes, it could be the email server or a sync settings on your email.   

Glad it works in the end

[Timer]

@SLL1 

use browser from computer, clear cache and cookies and use one page inPrivate mode,

Login Page

you will get verification code by email or SMS
and when you press the 6 digit number and not press anything
just wait a 3 second automatically be login.

[esjliv]

Have you checked your spam/junk folder @SLL1 .

YES, there have been some issues with the new Self Serve accessibility. Try opening a tab in incognito mode and perform the actions you are trying this way.

If issues persist, submit a ticket to CSA for assistance.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

[SLL1]

solved 😁