phone number never activated

[Finlay]

hello, i have a phone number and paid $24 to you people and still never worked, never activated. i also cannot log in because it requires my phone number which i cannot revive text messages on!!!!!! 

[hTideGnow]

HI @Finlay 

did you use the app to complete your activation when you activated?  You are not done the activation if you never use the PM app.  

if you used the PM app and sure you done activation, try to open ticket with PM support , maybe by direct message
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437